June 25 - 27, 2024
The Westin Copley Place, Boston, MA
Pick up your conference badge at the registration desk, download the conference app, and get ready for a day of jam-packed content with a hearty meal.
AI, omnichannel orchestration & enablement, social media optimization, the end of third-party cookies, the inflation reduction ac; the list seems to go on as 2024 is posed to be a disruptive year for marketing and commercial teams across the pharmaceutical industry. Join us as we kick off Future Pharma with an overview of the state of the industry where we will touch on topics that are top of mind for leaders and are the focus of this year’s program.
The digital road ahead for pharma looks promising. As the industry continues to grow its digital capabilities, marketing and commercial leaders are getting excited about the technological advances that promise to improve insights and deliver results. From using AI to create hyper personalized content to connect omnichannel platforms to ensure a seamless journey for the customer, digital advancements across the industry are growing at a rapid pace. Join us as we look at our crystal ball and dive into the exciting tools and emerging strategies that will help shape the future of marketing and commercialization in the pharmaceutical industry.
Onboarding a new tool takes a ton of collaboration and vision. However, when done right, the onboarding on new tools can drastically improve performance and outcomes. Join us for a session that looks at ways that leaders can analyze their current tech stack and develop sound strategies for getting the most ROI on their new investments.
Speaker TBD, Klick
When healthcare providers go to a brand.com site, it's typically for something very specific - clinical trial info, financial support for their patients, or dosage guidelines. But even when they know exactly what they are looking for, finding it can be burdensome and time-consuming. And for short-on-time HCPs busy caring for sick patients, that can be a dealbreaker, leaving behind a frustrated medical professional and a commercial strategy that is coming up short.
For successful brands, effective HCP engagement means better patient outcomes, as well as optimized marketing spend that drives meaningful HCP interactions and high-value downstream activities. AI-powered tools are already making an impact in HCP engagement, and brand teams are re-orienting their approach to adopt innovative AI tooling in order to increase effective engagement and drive brand adoption.
Key panel takeaways:
• How to identify the right AI-powered tool for your brand’s strategic imperatives
• How AI can drive more meaningful engagement between brands and HCPs, while remaining safe and compliant
• How these tools can uncover new data and turn it into actionable insights
Keeping your field teams on the go and with the right tools at their disposal is no easy task. As technologies change, so must the strategies that leaders adopt if they are to maximize their results. Jenn Muszik is at the top of field force readiness and will be diving into the changing dynamics of intraorganizational relationships across the pharmaceutical industry. Jenn will also highlight how leaders can leverage their internal relationships to capitalize on the full resource capabilities that your enterprise has to offer.
One of the major points for this year’s program is finding out ways to break down internal silos and allowing for teams to come together to create the best customer experience possible. This is easier said than done as budget cuts, workforce reductions and new tool adoptions all are disrupting how leaders plan for the future. One thing is for certain, being able to move seamlessly across teams to execute initiatives can be the difference between success and failure. Join us for a panel discussion where we will look at how leaders can:
Pharma’s patient centered credo allows for teams to ensure that they actively seek out patient preference, perspective, and experiences to cultivate and execute marketing and commercial strategies. Without these, brands will be operating without a compass, ensuring long term failure. Join us as we look at the ways leaders can leverage tools and insights that will improve outcomes by tapping into the data presented by the voice of the patient.
The Inflation Reduction Act holds many provisions that will affect the ways commercial leaders plan for brand success. The cascading effects of this legislation are still being explored and have many commercialization leaders wondering how to strategize for the future. Join us as we look to understand how the IRA will impacting pharma commercialization efforts and ways that leaders can prepare for future success.
A seamless digital interaction for our end user is a major goal for all marketing leaders and digital teams. Being able to pick up where your customer left off and adding value to each click is where we want to get to. However, this takes time, effort, and coordination across different functions to execute. This fireside chat will explore how to set up your digital journey for success across the brand and enterprise level by:
The Roundtables at Future Pharma are designed to foster intimate conversations around common hurdles. Come prepared to engage in small groups of 10-15 of your peers to discuss ways to re-strategize and overcome common roadblocks to success. This is an hour-long session. After the first 30-minutes, stand up and choose a new topic to engage your peers with.
Face to face engagements between pharma reps and HCPs have been getting a digital face lift over the last few years. However, this change has ushered in a new need for quicker and actionable insights by reps who are engaging with these providers. With creating smooth and seamless interactions at the forefront of priorities, knowing what to ask and when might just be a key differentiator for sales reps in the field. Join us as we look at how sales leaders can take their face-to-face engagements wit HCPs to the next level and stand out in this digitally enabled landscape.
Education is a huge proponent of a successful campaign strategy. Learning how to engage doctors and physicians with quality and timely insights and content is what undoubtedly builds trust and sets you apart from the competition. On this panel, we will look at ways that teams can leverage their educational skills to build successful campaigns and an ease of access perception that inspires medical professionals towards your brands by:
· Creating content that is easy to digest.
· Removing barriers to RX fulfillment.
· Standing out amongst the noise and inserting relevant info into physician workflows.
Speaker TBD, Veradigm
Over the last few years, tools, technologies and processes have become available to sales reps that will have ushered in a new age of pharma sales. With quicker insights, more personalized recommendations and more appealing ways to engage and educate making its way into the industry, this panel will serve as a northern star for those looking to improve and enhance the way their sales teams operate in the age of seamless customer engagement and AI.
Today’s patients are the most informed consumers pharma has ever had. They digest information across social media, online publications, news articles and, increasingly, through streaming and video services. Standing out in this competitive field is tough enough as it is, but successfully engaging across all channels is the real gold standard.
This case study will showcase how brands can efficiently reach their patients across a multitude of channels and stand out as the go to brand for their customer’s healthcare needs, with podcasting, through the marketing funnel.
If interested in sponsoring please contact Ariel Clark at ariel.clark@wbresearch.com
The patient is at the heart of what we do. Time and time again that sentiment is echoed in every strategy meeting and many of our functions are executed with that in mind. In our organizations, we are lucky to sit on tons of information regarding the patient that can help deliver the best experience possible. However, getting those insights is sometimes harder than it needs to be. Join us as we dive into the world of patient engagement and how our internal teams that sit across the enterprise can help us develop a message that is true and unique to our patient’s needs.
Open for sponsorship. For inquiries please contact Ariel Clark at ariel.clark@wbresearch.com
Telehealth is here to stay and the way that it delivers top notch care to patients is becoming apparent. From meeting the patient to where they are to collecting insights based on patient interactions, telehealth is perhaps the most transformative piece of patient centric engagement to date. But how can pharma truly deliver benefits to its patients through telehealth channels? Join us as we look at ways that pharma leaders have used this medium to connect with patients and allowed for best-in-class patient care to take off.
Third-party cookies have traditionally been crucial for tracking user behavior across different websites, enabling personalized advertising, and measuring campaign effectiveness. With Chrome poised to disable 100% of its third-party cookies by Q3 of 2024, brands and their partners need to be ready to gain those valuable insights through other means. Join us as we dive into the end of third-party cookies and highlight steps you can take to still be able to deliver the best campaigns in this new landscape.
If interested in sponsoring please contact Ariel Clark at ariel.clark@wbresearch.com
Reaching your customers on the platforms that they engage with the most is one of the major benefits of social media marketing. According to a Forbes survey, 1 in 10 Americans get their health information on social media. As digitally native generations get older, this trend is sure to increase. This makes social media an avenue that brands should be exploring to educate and build trust with their target audience. This conversation will highlight the benefits of pharma marketing on social media while exploring ways that marketers can:
- Handle internal objections for pursuing social media strategies.
- Build trust on different platforms and enhance KOL development.
- Work with patient advocacy teams to identify real patients who can champion your brand and help educate others.
Open for sponsorship. For inquiries please contact Ariel Clark at ariel.clark@wbresearch.com
Omnichannel’s seamless customer experience and increased insights on the customer journey hinges on being able to communicate across different platforms and teams to ensure that it is effective. At the head of this all is data, and teams who learn how to properly leverage their data will gain a huge competitive advantage in the market. Join us for a panel that dives into ways that marketing teams can optimize their omnichannel data by:
You've made it through a jam packed first day of engaging content and networking sessions alongside your peers. Now it's time to kick back, enjoy some drinks and have fun with your team and new connections at our Future Pharma cocktail reception.
End of Day 1 - See You Tomorrow!