Future Pharma 2024

June 25 - 27, 2024

The Westin Copley Place, Boston, MA

Kimberly McKellar

Senior Director, Customer Success Zephyr Health

Kimberly McKellar is the Senior Director of Customer Success at Zephyr Health; the Insights-as-a-Service leader harnessing the power of global health data to help life science companies engage with the right physicians, accounts and institutions. Kimberly leads the team responsible for end-to-end implementation efforts and works closely with pharmaceutical, medical device and biotechnology companies to ensure Zephyr Illuminate™ meets their specific business needs and improves brand success across medical, marketing, and sales departments.

Prior to joining Zephyr Health, Kimberly spent over 20 years in Health Science working with providers, payers, and pharmaceutical companies. Most notably, she spent over 15 years at Merck 7 Co., Inc. in a variety of roles including Sales Leadership, Market Development, and Sales Operations and Analytics. She has experienced firsthand the challenge that pharmaceutical companies have managing disparate and disconnected data, fragmented technology, and the increasing need to use a collaborative approach to customer management and engagement.

Kimberly is passionate about leveraging data to help life science companies engage healthcare providers in a holistic manner with a common goal of serving patients and works dlilgently to use technology to drive cross-functional alignment across sales, marketing, medical, and market access teams.

Kimberly holds a BA in Science, Technology and Society from the University of California, Santa Cruz. She completed the Women Unlimited LEAD Program and is active in a variety of mentoring programs. She lives just outside of San Francisco with her husband and two children.

Check out the incredible speaker line-up to see who will be joining Kimberly.

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